The Pet Care Franchise Association (PCFA)
Who are we?
In 2019 the UK’s largest pet care franchise companies met to discuss animal welfare concerns. From those discussions the PCFA was formed, with a shared vision of raising the standard of animal welfare across the pet care industry.
Together we represent in the region of 227 franchisees, 4,200 staff/host family carers and 91,000 customers across the UK.
Why?
Animal welfare is at the heart of what we do. We have a strict criterion of membership and regulate members to ensure they meet our requirements, which are in line with the Animal Licensing Regulations.
There have been lots of inconsistencies and issues with the way local authorities interpret Defra’s regulations on boarding and animal care.
There are also many people boarding without licenses, boarding pets with no training or support or operating as self-employed for countries outside of the UK.
Our aim is to reduce these inconsistencies, cut the red tape and to put the focus back on animal welfare.
How to join the Pet Care Franchise Association.
We are currently not accepting any new franchisor members. This page will be updated when we are.
The franchisor must be a member of the British Franchise Association, which accredits ethical and sustainable franchise companies.
Has a system in place where carers are vetted, assessed and inspected by the franchisee.
Has full support provided to carers from the franchisee, using the franchisor’s support, systems, policies and procedures to safeguard animal welfare, wellbeing of the carer and the public.
Franchise company with a clear “no aggressive dog”’, no “mass boarding” and “no pack walking” policy.
Franchisor must actively participate in meetings, discussions, and other activities as necessary to meet the aims of the association.